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With the current pandemic crisis, it is irrefutable small businesses have felt the biggest repercussions. It is through their determination and resilience that has left these businesses holding on. But what is it that has allowed these businesses to be so resilient? The answer: Automation.

Automation has been proven to be the most cost-effective way to adjust and recover in this current climate; Allowing business owners to focus on growing their business.

Below is a study done by Forrester, authorized by EdgeVerve, regarding Automation…

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85% believed automation provided agility in responding to customers

83% scaled new business without additional workforce

74% recognized an increase in employee satisfaction

60% were able to optimize operational costs